Inspection, restock and refurbishment with full order traceability.
Consumer returns received at Melbourne. Each item logged, photographed and graded against your returns policy.
Grade A (restock), Grade B (refurb), Grade C (liquidate) — applied consistently so your recovery rate is predictable.
Restockable units back into inventory within 48h. Marketplace listings updated automatically when stock is confirmed.
Minor remediation — repackaging, cleaning, firmware reset — handled at the node before items re-enter the fulfilment flow.
Grade C units routed to wholesale liquidation channels. We handle the sale so you recover value rather than writing stock off.
Return rate by SKU, reason codes, recovery value — reported monthly so you can make sourcing and quality decisions with data.
We'll show you how our returns process works and what recovery rate to expect.
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