Track a shipment Client portal Melbourne, AU
Solutions

Returns &
Reverse Logistics.

Inspection, restock and refurbishment with full order traceability.

01

Returns receiving

Consumer returns received at Melbourne. Each item logged, photographed and graded against your returns policy.

02

Inspection & grading

Grade A (restock), Grade B (refurb), Grade C (liquidate) — applied consistently so your recovery rate is predictable.

03

Restock & relisting

Restockable units back into inventory within 48h. Marketplace listings updated automatically when stock is confirmed.

04

Refurbishment

Minor remediation — repackaging, cleaning, firmware reset — handled at the node before items re-enter the fulfilment flow.

05

Liquidation

Grade C units routed to wholesale liquidation channels. We handle the sale so you recover value rather than writing stock off.

06

Reporting

Return rate by SKU, reason codes, recovery value — reported monthly so you can make sourcing and quality decisions with data.

Turn returns into recovery.

We'll show you how our returns process works and what recovery rate to expect.

Get a quote →